TurboTax offers a comprehensive online tax filing service, catering to a wide range of tax situations. Customers have the option to either have an expert complete their taxes or do it themselves with guidance. The service is designed to accommodate various needs, including personal and business taxes. TurboTax emphasizes accuracy in their tax calculations, providing a 100% accuracy guarantee. They also ensure maximum tax refunds for their customers and offer different service levels depending on the complexity of the tax situation and the level of assistance required.
The website presents different options for tax preparation, including a full-service option where an expert does your taxes, and a do-it-yourself option with step-by-step guidance. There are also specialized services for small business taxes. TurboTax offers resources such as tax refund calculators, tax bracket calculators, and self-employed expense estimators, alongside various other tools to help users estimate and optimize their tax returns. The site also provides information on recent tax law changes, military tax filing, product reviews, and tax tips, alongside a dedicated blog.
TurboTax ensures user confidence through various guarantees. They offer a Lifetime Guarantee for their tax returns, which includes maximum refund assurance, 100% accuracy, and audit support for the full 7-year lifespan of the tax return. Additionally, TurboTax offers a Maximum Refund Guarantee, ensuring that customers receive every tax deduction and credit they qualify for to maximize their tax refund. They also guarantee 100% accurate calculations, so taxes are done correctly, or they’ll cover any IRS penalties. The website emphasizes user security, integrating advanced measures into all its processes to protect customer data.