Online tax preparation
Jackson Hewitt offers an online tax filing service for a flat fee of $25, which includes both federal and state returns regardless of the complexity of the taxes. The pricing is transparent with no surprise charges or required upgrades. For additional peace of mind, customers can add Audit Protection for $29.95 and choose to pay the tax prep fee with their refund for an additional $24.95. The service boasts easy, accurate online tax filing for less, with simple step-by-step instructions and free live chat support. Customers can file taxes anytime, anywhere, on desktop or mobile, and the platform starts state returns using federal information to save time. There is also built-in, automatic error checking, and options for downloading W-2s and employer information to ensure accuracy and speed.
Jackson Hewitt ensures data security with optional two-step identity verification, encrypted data transmission, and alerts for account activity. They offer a Maximum Refund Guarantee, 100% Accuracy Guarantee, and Satisfaction Guarantee to all customers. If a larger refund or smaller tax bill is found elsewhere, they’ll refund the federal return fees. The service also supports a wide range of tax forms and provides resources like tax tools for refund estimation and tracking, and a personalized tax document checklist to streamline the filing process.
For those new to Jackson Hewitt’s online service, starting is straightforward; all that’s needed is an email address to create an account. The platform guides users through the process with simple questions, and there’s the option to download W-2 information directly into the return for convenience. The service also answers common questions regarding state tax filing, payment options, return status tracking, and accessing past tax returns. Additionally, Jackson Hewitt Online provides information on tax return deadlines, filing extensions, and locating previous year’s AGI (Adjusted Gross Income) for ease of filing. The company stands by its software’s accuracy and offers various guarantees, including refunds for tax preparation fees if certain conditions are met.
